Site Guidelines

  • Most of the information on Crying Over Spilt Milk is copyrighted and may not be reproduced on another site/publication without permission, but some may be printed for the personal use of families (and these pages will be clearly marked at the bottom with instructions.)  Some material is used with permission and unless it is also stated that it may be printed, permission should be sought from the author (or Crying Over Spilt Milk) before printing.

  • The information contained in this site is intended for New Zealand residents.

We have a public Facebook Page at  

  • On our Facebook Page at due to the public nature, please do not mention health professionals by name. You may be praising them but someone else may have a concern and the post could become damaging to the health professional concerned.

The rest of the Guidelines below apply to the Facebook Page and all Facebook Groups:

  • Remember that the written word can be taken the wrong way. Please don’t be easily offended and try to word messages so that others won’t take offense. If you really feel the need to post something that could be taken the wrong way, apologising in advance can help.

As the moderators GRSNNZ reserves the right to remove or edit any posts:

  • that recommend another medication as being better or to treat conditions that it is not indicated for
  • any discussion where actual dosages of medications are mentioned as each child is an individual with differing needs
  • where personal advice is given on choosing a formula (sharing experiences is fine)
  • where volumes of fluid drunken are counted and compared
  • with personal attacks against other users including GRSNNZ staff

Gastric Reflux Support Network NZ for Parents of Infants and Children Charitable Trust forums are moderated by the National Coordinator and other Trustees, and in some cases Volunteer Moderators.

All users are by default considered as non medical professionals. If otherwise, it must also be stated.

If a health professional gives medical information as a platform user, his/her status as a medical professional must be identified.

Users and moderators must behave at all times with respect and honesty.

Moderators will intervene if posts become abusive or defamatory, or inappropriate content or spam are posted.

Medications and prescription foods may not be offered for sale/give away on these forums.

Users may be given a warning if they violate these terms unintentionally, and will be banned if they choose to continue to post in this way.

If a user posts spam as their first post they will be banned immediately.

This list may be added to as issues become apparent. If you have any concerns please contact GRSNNZ.

If your post is edited or deleted, please do not take it personally. GRSNNZ will only edit or delete posts where there is a safety concern because of how other users may interpret the advice. It does not mean that GRSNNZ thinks the medical advice given to you for your child was inappropriate but that it was intended for your child – not others.

Finally enjoy chatting, offering non-medical safe tips and being supportive to each other.

As the groups are private and only available to GRSNNZ members, what is said in the groups stays in the group. Every member has completed a membership and confidentiality form.

Please continue to our Privacy Policy.

Author – Roslyn Ballantyne (RN), National Coordinator 2013 – 2020, Crying Over Spilt Milk Gastric Reflux Support Network New Zealand for Parents of Infants and Children Charitable Trust 

Last Updated on August 20, 2020 by Crying Over Spilt Milk