Privacy Policy

    • Support Parents, GRSNNZ Committee Members & Associates will treat the families they support with dignity, honesty and will respect their values, feelings, beliefs and right to privacy. All information and communication will be held confidential within GRSNNZ and associated services. All information about the family is protected. Support parents do not discuss or disclose any information about the child or the family to anyone except their GRSNNZ Coordinator or Manager unless their has been written permission from parents prior. Members who are privilege to GRSNNZ or Crying Over Spilt Milk management information and processes will respect the sensitive nature of this information and agree not to share confidential material with other organisations including all documents with copyright. You may at anytime access and correct your information. Privacy Act. 1994. Using provisions within the Privacy Act, any unlawful act can be reported to the appropriate authorities.

    • Crying Over Spilt Milk undertakes to honour or exceed the legal requirements for medical/health information privacy in New Zealand.

    • The GRSNNZ database is only accessible by the Trustees of GRSNNZ.

    • The Crying Over Spilt Milk database is separate to the GRSNNZ database and is also accessible by the website maintenance staff.  This is a WordPress CMS.

    • Crying Over Spilt Milk will not sell, lease, or give your personal details to any third-party without your consent. However, GRSNNZ may pass on third-party information to you through the message forum or newsletter mailing list if we believe this may be relevant or useful to our members.

    • Crying Over Spilt Milk website is monitored by  and the statistics from this are only available to the GRSNNZ Coordinators and Committee.  Statistics may be shared with members in the newsletter from time-to-time and in funding applications.

    • Currently we are using Google Analytics to analyse the audience of the website and improve our content. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here,

    • Please be aware that the GRSNNZ Facebook Page is public and be cautious about sharing too much personal information.  Do not post phone numbers or addresses.  This is for your safety.  There are private Facebook Groups available for members.  To access these, please complete a membership and confidentiality form.

    • Email addresses of members obtained from this site and associated social media may be only used for personal contact regarding reflux etc and not for advertising, and the managers will not allow the membership list to be used by a third-party (as much as this is within their power).  If you get something you feel is not appropriate and that your email address may have been obtained from this site, please forward the email to the managers with your concerns attached.  Crying Over Spilt Milk will not publish or share any information forwarded to the managers privately unless permission is given.

Author – Roslyn  Ballantyne (RN), National Coordinator